Leads

Every net-new inquiry across the six sources — the single inbound front door. Triage, assign an owner, then qualify and convert into an opportunity.
6
Open leads
+3 this week
2
Unassigned
needs triage
1
Qualified — ready to convert
1 today
38%
Lead → opportunity (90d)
+4 pts
Inbound queue
6 open · across 6 sources
ContactSourceInterestOwnerStatus
NW
Niran WattanaFacilities Director · Thai Beverage Logistics
Trade show 2× frigo 3500 · Bangkok DC — unassigned New
Assign to me
Share to a partner…
Open contact
Disqualify
AC
Apinya ChaibalIT Procurement · Bangkok Hospital PCL
Online form Edge site, 1 unit — quote request — unassigned New
Assign to me
Share to a partner…
Disqualify
SP
Somsak PongratIT Manager · CP Group
Telephone Multi-site rollout — exploratory Krit C. Working
Qualify & convert…
Share to a partner…
Disqualify
PT
Ploy TangkitFounder · Loopline Studio
1 unit · LinkedIn campaign Q2 Krit C. Working
WK
Wirat KominOperations Lead · Siam Cold Chain
Showroom Saw koelkast 4500 — 2 units Krit C. Qualified
MT
Malee ThanawatPlant Manager · Eastern Foods
Partner · Nera Referred by Nera — 3 units Nera Shared
Qualify & convert…
Reclaim from partner
Disqualify

The six sources

Online formSelf-service capture on riversync.com — lands new, unassigned.
TelephoneA sales user logs the call; the contact is matched or created on the spot.
ShowroomWalk-in — often with the model of interest already seen.
Trade showMet at an event — the event is a campaign for attribution.
Inquiry from a social network — ties to a campaign.
PartnerA reseller referral — carries the referrer, can route back to them.
Lead → opportunity, not straight to a deal

Qualifying a lead and converting it resolves the customer and opens an opportunity, where you shape and compare variants. Only a confirmed variant becomes a deal. (master SAL-5, SAL-6)

Capture a lead

Match or create the contact, record the source. It lands in the inbox as new.
Pre-tenant is fine

A brand-new prospect needs no account — it lives in the contact graph until conversion resolves it to a customer.